New Client

Consider, you are stronger than you think. Reach out, seek guidance, and embark on a transformative journey towards improved behavioral health.

Step 1

Utilize the button provided to access our Clinician Search Tool, designed to assist you in finding the most suitable clinician for your needs. By utilizing this tool, you can refine your search based on various specialties such as child therapy, adult therapy, couples therapy, and more. Additionally, you can narrow down your search by specific issues you wish to address, such as anxiety, depression, trauma, and others.

Feel free to select multiple concerns you'd like to focus on. As a result, a list of therapists specializing in your specific requirements will be displayed. You are welcome to click on the therapists' photos to access their individual biographies for more information.

FIND YOUR THERAPIST 

Step 2

After exploring our clinician tool and locating the therapist who aligns best with your preferences, you can proceed to complete our contact form. This form allows you to provide us with essential background information necessary for your treatment. Once you've submitted the form, a member of our intake team will promptly contact you to initiate the scheduling process.

Please note that our office operates on an appointment-only basis and does not have front desk staff available. Therefore, appointments cannot be made in person at the office. We kindly request that you reach out to us via email or phone to schedule your appointments. Thank you for your understanding!

SCHEDULE AN APPOINTMENT 

Step 3

HOPE Therapy Group embraces a paperless approach to enhance your convenience. Once you schedule an appointment, our intake team will send you a confirmation email along with a link to access our client portal and digital paperwork. We kindly request that you complete the paperwork at least 48 hours prior to your initial session, using any tablet, smartphone, or computer.

Please note that the intake form is designed to provide valuable insights to your therapist, allowing them to better understand your needs. Please be aware that waiting until the last minute or until your scheduled session to fill out the intake form may encroach upon your service time. We strongly advise completing the form beforehand. And please keep in mind that sessions cannot commence until the intake form is completed.

If you haven't scheduled an appointment yet, you can reach out to us via email at admin@hopetherapygroup.com, call us at (858)333-6856, or conveniently submit the contact form provided above.

What Will You Pay For Counseling?

Licensed Therapists: $155

Associate Therapists: $120

Counseling is a fee for service program and HOPE THERAPY GROUP accepts all major forms of payment. HOPE Therapy Group accepts insurance and offer in network and out of network benefits.

We currently accept the following insurances:

Aetna
Blue Shield (Magellan)
Blue Shield of CA (Commercial)
Community Health Group
Evernorth (formerly Cigna)
Kaiser
Lyra
MHN
Modern Health
Optum (formerly UHC)
Tricare
Triwest

For your convenience, we will do a benefit check on your behalf and notify you of our in network or out of network benefits. Copays, deductibles or any out of pocket costs are due at the time of service.

* Please verify your mental health benefits so you understand your coverage prior to your appointment.

** Fees are reviewed annually and are subject to change based on a fair market analysis.

Cancellation Policy

At our practice, we prioritize the needs of our clients by ensuring that we have room for each individual we serve. When a client cancels an appointment, our clinicians make sure to offer that vacant slot to other clients who require an appointment during the same week. However, when clients cancel their appointments within 24 hours or fail to show up without notifying us, it means that other clients miss out on the opportunity to be seen.

If you need to cancel an appointment, we kindly request that you inform your provider at least 24 hours in advance. In cases where an appointment is canceled with less than a 24-hour notice, the client will be responsible for a cancellation fee of $75. Additionally, please note that insurance does not cover no-shows and late cancellations, so it becomes the client's responsibility to make the payment. In the event of a no-show or a cancellation within 24 hours of the scheduled session, we will charge the credit card on file, including the $75 cancellation fee.

Thank you for your understanding and cooperation.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the No Surprises Act, healthcare providers need to give individuals who do not have insurance or are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency health care services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.